Privacy Policy

Effective Date: January 1, 2026
Last Updated: July 28, 2026

Wysvera ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Wysvera (the "Service").

Manage your tracking preferences

Logged in to Wysvera? Control consent, change visibility, or withdraw and delete your focus tracking data at Settings → Privacy.

What We Collect

Account info, data you input, usage analytics, and device information.

How We Protect It

Encrypted in transit and at rest. Access controls and authentication requirements.

Your Rights

Access, export, correct, or delete your data at any time. GDPR and CCPA compliant.

1. Information We Collect

1.1 Information You Provide

Account Information

Name, email address, company name, job title, phone number, and billing information when you create an account.

Customer Data

Data you input into the Service, including customer records, contacts, communications, notes, and attachments.

Communications

Information from your correspondence with us, including support requests and feedback.

1.2 Information Collected Automatically

Usage Data: Information about how you interact with the Service, including features used, actions taken, and time spent.
Device Information: Browser type, operating system, device identifiers, and IP address.
Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage.

1.3 Information from Third Parties

Integrations: When you connect third-party services (e.g., email providers, calendars), we may receive data from those services.
Connected CRM systems: If an administrator connects a CRM such as Salesforce, we read a copy of the records your organization selects into Wysvera. This can include business contact details for your customers' personnel — names, email addresses, phone numbers, job titles — alongside account, opportunity, contract, product, and activity records. See Section 4.1 for how this data is used and how long we keep it.
Authentication Providers: If you sign in through Google or other providers, we receive basic profile information.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service

Process transactions and send related information

Respond to your comments, questions, and support requests

Send technical notices, updates, and security alerts

Communicate about products, services, and events (with your consent)

Monitor and analyze trends, usage, and activities

Detect, prevent, and address fraud and security issues

Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are bound by confidentiality obligations.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

Protection of Rights

We may disclose information to protect the rights, property, or safety of Wysvera, our users, or others.

With Your Consent

We may share information with your consent or at your direction.

3.1 Google API Services User Data (Limited Use)

When you connect a Google account or sign in with Google, Wysvera accesses Google user data only to provide features you explicitly enable — signing you in, and (where connected) reading your Google Calendar and Gmail to surface meetings and customer communications inside the Service.

Wysvera's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

We use Google user data only to provide and improve the user-facing features described above.
We do not transfer or sell Google user data to third parties, except as necessary to provide or improve these features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
We do not use Google user data for serving advertisements.
We do not allow humans to read Google user data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes (such as investigating abuse) or to comply with applicable law, or the data has been aggregated and anonymized.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We also retain information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain business records

Upon account deletion, we will delete or anonymize your information within 90 days, except where retention is required by law.

4.1 Connected CRM Data

When an administrator in your organization connects a CRM such as Salesforce, Wysvera keeps a read-only copy of the selected records so your team can compare them against the data already in Wysvera. This copy is handled differently from the rest of your account data, because it can describe people who are not Wysvera users:

We only read. The connection is one-way. Wysvera never creates, edits, or deletes anything in your CRM, and requests only the access needed to read the records described in Section 1.3.
We use it for one purpose. The copy exists to display your CRM records alongside your Wysvera records and, where you explicitly choose to, to import selected records into Wysvera. We do not use it for advertising, and we do not use it to train machine-learning models.
It is deleted when you disconnect. Disconnecting the integration immediately deletes the copied records and revokes our access token. Records your team has explicitly imported become ordinary Wysvera records at the moment of import and are retained under the general policy above.
It is deleted with your account. If your organization's account is deleted, the copy is deleted with it.
You remain the controller. Wysvera processes this data on your organization's instructions, as a processor (or "service provider" under CCPA). Your organization is responsible for having a lawful basis to share it with us, and for responding to requests from the individuals described in it — we will assist you with any such request.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (TLS 1.3) and at rest (AES-256)
Access controls and authentication requirements
Incident response procedures

6. Your Rights and Choices

Access & Portability

Access and export your data through the Service at any time, or request a copy by contacting us.

Correction

Update your account information through the Service settings, or contact us for assistance.

Deletion

Delete your account through the Service settings. Personal information removed subject to legal retention requirements.

Marketing Opt-Out

Opt out of marketing communications by clicking "unsubscribe" in emails or updating notification preferences.

6.5 Cookies

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the EU
Data Processing Agreements with all sub-processors
Compliance with applicable data protection laws

8. GDPR Compliance (EEA Users)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis: We process your data based on contract performance, legitimate interests, or your consent.

Privacy requests: Email kristen@wysvera.io with any privacy question or request.

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

Right to Object: You may object to processing based on legitimate interests.

Right to Restriction: You may request restriction of processing in certain circumstances.

9. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we collect.

Right to Delete: You can request deletion of your personal information.

Right to Opt-Out: We do not sell personal information. If this changes, we will provide an opt-out mechanism.

Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at kristen@wysvera.io.

10. Children's Privacy

Wysvera is not intended for children under 16. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes become effective constitutes acceptance.

13. Contact Us

Questions about this Privacy Policy?

Privacy: kristen@wysvera.io

Website: wysvera.io